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TERMS AND CONDITIONS OF SALE

Effective Date: [May 18, 2025]

These Terms and Conditions ("Terms") govern all sales of fashion items and accessories ("Products") by Nuvra ("we", "our", or "us") to you, the customer ("you" or "Customer"). By purchasing from Nuvra, you agree to be bound by these Terms.

1. Orders  

  • All orders are subject to acceptance and availability.
  • Nuvra reserves the right to cancel or refuse any order at our discretion.
  • Once an order is confirmed, changes or cancellations are not guaranteed and must be requested immediately.

2. Pricing and Payment

  • All prices are listed in [Rupee] and include applicable taxes unless stated otherwise.
  • Prices may change at any time without prior notice, but confirmed orders will not be affected.
  • Payment must be made in full at the time of purchase.

3. Shipping & Delivery

  • Shipping fees and estimated delivery times are displayed at checkout.
  • Nuvra is not liable for delays caused by courier services or customs. 
  • Risk of loss or damage passes to the Customer upon delivery.

4. Returns and Exchanges

  • Items may be returned or exchanged within [7 days] of delivery, provided they are unused, unwashed, and in original packaging with tags attached.
  • To initiate a return, please contact us or apply for return.
  • Sale items, intimate apparel, and personalized items are final sale and not eligible for return.
  • Refunds are issued to the original payment method, excluding shipping costs, once the returned item is received and inspected. 

5. Product Descriptions

  • We aim to display all product details, colors, and sizes accurately, but cannot guarantee exact matches due to screen differences.
  • Slight variations in fabric or color are not considered defects. 

6. Warranty

  • Nuvra does not offer formal warranties but stands behind the quality of our products. 
  •   If you receive a defective or incorrect item, please notify us within 5 days of receipt for resolution. with a vedio proof that product is defected by us. record vedio at the time of delivery and also record opening of product without any cut in vedio.

7. Limitation of Liability

  • Our liability is limited to the value of the product purchased.
  • We are not responsible for indirect or consequential damages, including missed events, dissatisfaction with sizing, or shipping delays.

9. Amendments

Nuvra may update these Terms from time to time. The current version will always be available on our website and will take effect immediately upon posting.

10. Contact Us  

For any questions regarding your order or these Terms, contact us at:

E-mail:- nuvvra@gmail.com

Phone no. 9928445173